SkyHigh Help Center

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Frequently Asked Questions

How do I check my flight status?

You can check your flight status by entering your flight number on our homepage or by checking the "My Trips" section after logging in.

Can I change the name on my ticket?

Most airlines allow minor spelling corrections for a fee of $\$25$ to $\$50$. However, transferring a ticket to a completely different person is usually not allowed.

What is the policy for traveling with pets?

Small pets (under $20$ lbs) can usually travel in the cabin for a fee of approximately $\$125$ per flight. Please call us to add a pet to your booking.

When should I arrive at the airport?

For domestic flights, we recommend arriving $2$ hours early. For international flights, please arrive $3$ hours before departure.


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